Meet our panel of expert writers

Carl Goodfriend
Chief Information Officer
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Strategy, Organization Design, Enterprise, Consumer, Operations

Leading ProviNET, Carl excels at advancing technology adoption and information systems use for our many clients; empowering them with the tools and support to streamline their business and obtain a dominant modernized technological presence.

He is proud to participate in a variety of advisory boards and is active in national and state associations. Carl’s collaborative approach to technology in the long term care provider network allows companies to share ideas and work together to create an integrated system for the next generation of healthcare. As part of this collaborative effort, Carl has developed a network of healthcare providers, software vendors, Telehealth companies, and other IT companies who work together as one to accomplish a similar goal of revolutionizing the tools, support, and knowledge our clients need to adapt to the new generation of technology in business. :: Read more about Carl

Joe Velderman
Director of Consulting Services
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Business Technology, Consumer, Strategy, Healthcare Technology

Joe serves as our Director of Consulting Services and is a vital resource to our clients in assisting them with strategic planning and the implementation of contemporary technologies in order to help our clients remain an efficient and viable force in the healthcare field. He works onsite with clients and well represents the personal approach that ProviNET takes with empowering all our customers. Joe also serves several of our long-term care clients in the role of Director of Information Technology, where he is able to provide them with special attention and guidance in effectively applying current technology to their companies to ensure competiveness in the industry. :: Read more about Joe

Joan McCarthy
Reimbursement and Operations Specialist
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Reimbursement, Operations, MDS Claims and Billing Expert, Policies and Procedures Specialist

Joan serves as our Operations and Reimbursement Consultant and acts as a vital resource in helping our healthcare clients meet Federal and State regulations and become competitive entities in the field through the use of emerging technology and processes. She has over 25 years of experience in the industry and is RAC certified in MDS 3.0, often lending her broad knowledge to our clients in extensive training sessions. Her expertise also includes analysis of operational and clinical systems to ensure efficient and accurate management of services. She is also well versed in Medicare billing as well as Medicaid services and often works on site with clients to do facility staff training, chart reviews, systems management, and outcomes analysis. :: Read more about Joan

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