PioneerPOS: Flawless Point of Care Installations in Chicagoland’s Long Term Care Facilities


pioneerPOS_ProviNETWith the recent changes in healthcare requirements, Tinley Park, IL based ProviNET Solutions has helped many long-term-care facilities across the country implement a new EHR (electronic health record) solution where touchscreen functionality comprises a large portion of their point of care needs. One such organization serving Northern Chicago offers the industry’s most effective rehabilitation services, including one-on-one physical, occupational, speech, and respiratory therapies. This facility has been recognized as a national leader in stroke recovery and post-hospital and orthopedic rehabilitation for almost four decades. Not only do they serve short term post-hospital patients, but they also offer long-term nursing services for treating Alzheimer’s and dementia, as well as shorter-term hospice care.

For this organization and others like it, ProviNET Solutions has found the PioneerPOS CarisTouch all-in-one was a perfect fit and also fulfilled the physical requirements of the Illinois Department of Public Health, as well as the Centers for Medicare and Medicaid Services. Since these facilities are major healthcare providers, they find huge benefit in taking advantage of the PioneerPOS 17” CarisTouch’s antimicrobial chassis and built-in privacy filter on each of the all-in-one terminals.

The PioneerPOS CarisTouch touchscreen computer is designed specifically for healthcare environments, and “the privacy filter and antimicrobial features were key to choosing PioneerPOS for the installation,” says Mark Nunnikhoven, Director of Client Relations at ProviNET Solutions.

ProviNET is a full-spectrum IT consulting company offering wide-ranging technology products and services to clients across the nation. Mark goes on to say, “for this project, the CarisTouch Infinity all-in-ones were primarily utilized as wall-mounted kiosks in the nursing facilities, as nurses routinely use these touchscreens on a daily basis to assist in the delivery of patient care to input patient data.” Additionally, “since PioneerPOS is manufactured and sourced in the U.S., it helps with quick turnaround as well as any necessary warranty replacement fulfillments.”

The CarisTouch is a state-of-the-art all-in-one touchscreen computer, designed specifically for healthcare applications and is powered by Intel. Its rugged design can withstand the harsh and demanding healthcare environments, and every CarisTouch screen is built to protect against liquid sprays and can withstand millions of touches. Its enclosure contains an anti-microbial additive to prevent the growth and spread of surface micro-organisms and bacteria. In order to help comply with rigorous HIPAA requirements, the CarisTouch is also equipped to protect patients’ personal and confidential information with its innovative design allowing a privacy screen filter to be embedded internally, so only the user in front of the screen may see the information concealing views from other angles. By embedding the privacy filter, the CarisTouch also eliminates the need to regularly clean the display from fingerprints and helps prevent possible scratches.

With the help of HealthMEDX Vision, software specifically designed for the long term care marketplace, this point-of-care solutions helps organize the roles within the facility and saves users time by helping them quickly and easily find the information they need to serve their patients. Mark notes, “HealthMEDX Vision can also completely integrate standard extended care information system functions, including CRM (Customer Relationship Management).”

HealthMEDX Vision is a flexible solution that can be customized to fit nearly any long term care facility’s needs and provide optimal functionality for any user. Mark noted that “since the EHR system is electronic instead of paper-based, it will most certainly improve efficiency and profitability with more accurate and real-time charting of the patient record each day.”

The CarisTouch provides versatility as well; it can be configured as a diskless thin client running applications from a server, or it can utilize its Intel processing power to run complex applications under Windows or Linux. With plenty of Serial and USB ports available, the CarisTouch can be seamlessly integrated with almost any device, including badge, biometric, and proximity readers, as well as barcode scanners and wireless networks. The CarisTouch has a longer shelf-life than many other all-in-ones, allowing large enterprise roll-outs to install the same CarisTouch model over a number of years. This reduces deployment and support overhead, as well as the total cost of ownership of the equipment. “The touchscreens by themselves will not inherently provide additional profitability for the customer’s organization,” Mark adds, “but it certainly helps that the hardware is covered by a three-year warranty and are built with robust hardware specification—they are designed to be deployed in a healthcare setting. This will otherwise mitigate the customers concern of having to purchase replacement hardware that isn’t intended for this specific purpose every 1-2 years.”

“The PioneerPOS CarisTouch and HealthMEDX Vision seamlessly integrate, and any training on the actual PioneerPOS hardware is negligible. The EHR touchscreen application itself of course required training; however there was nothing innate on the CarisTouch that needed to be learned by any of the nursing or administrative staff. Because the HealthMEDX Vision application is web-based, the new Pioneer all-in-ones were deployed very quickly and expectations were not only met but were exceeded. Thanks to the Pioneer POS CarisTouch touchscreens, the POC solution functions flawlessly,” Mark concludes. The PioneerPOS healthcare touch screen solutions are used in doctor’s offices, hospitals, laboratories, clinics, nursing homes, retirement homes, assisted living centers, and many other healthcare environments across the country.

The importance of partnering for continued growth with ProviNET Solutions
With continued economic challenges and intensified global competition for our customers, ProviNET is determined to refocus our core competencies and resources. We have realized that we can gain important benefits when we strategically partner with the right selected vendors. The most effective vendor relationships are the ones which work with ProviNET and customers to work cooperatively to solve business problems. Developing a strategic partner with thought leadership and experience can help you grow your business.

Partnering with the right vendor—one who shares your values and supports your goals—
can revolutionize the way you do business, resulting in greater corporate profits, improved operations, and future growth. Ready to find a true partner eager to explore new frontiers? Call ProviNET Solutions at (708) 468-2000.

About PioneerPOS |
PioneerPOS Inc. designs and manufactures a complete line of industry-specific all-in-one computers, touch screen monitors, and kiosks. Founded in 1994 and based in California, PioneerPOS manufactures its solutions from start to finish in the USA which are deployed in Healthcare, Retail, Hospitality, and Gaming applications. Pioneer POS has built an exceptional reputation with its customers and reseller partners for superior flexibility and responsiveness to customer needs including short lead times, long product life cycles (minimum of 5 years), easy customization, and quick turn around. PioneerPOS sells through qualified technology resellers throughout the US and globally.

About HealthMEDX |
HealthMEDX is a privately held company based out of Southwest Missouri that holds a long history of supplying solutions to the extended care industry. HealthMEDX Vision provides an integrated clinical and financial EMR and CRM across the entire LTPAC care continuum including: Long Term Care (SNF, Assisted Living, and Independent Living), Rehab, Homecare, and Hospice. The SaaS based architecture supports interoperability with hospitals, physicians and payers to address readmission management and care coordination challenges across the care continuum. HealthMEDX Vision is both CCHIT and ONC-ATCB Certified. Since its inception, HealthMEDX has grown to include more than 3,000 health care locations across the United States. To learn more please visit

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